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WHAT TO ASK...when visiting a Retirement Community | ||
FACILITY VISITED: _______________________________________ Date: _______________ | ||
| What types of care level do you offer? | ||
| Independent Living | Memory Care (Alzheimer’s/Dementia) | Physical Therapy |
| Continuum of Care (CCRC) | Respite Care | Special Therapy |
| Assisted Living | Skilled Nursing | Occupational Therapy |
| Personal Care (KY only) | Rehabilitation | Respiratory Therapy |
| Costs: | ||
| Do you have an entrance fee? | yes No | How much is it? |
| What is the daily/monthly/weekly fee? ____________________________________________________________ | ||
| What services are provided at additional costs? | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| Do you have a volunteer program? _______________________________________________________________ | ||
| Payment methods accepted: | ||
| Private Pay | ||
| Private Insurance | ||
| Long Term Care | ||
| Medicare | ||
| Medicaid | ||
| Other | ||
| ACTIVITIES: | ||
| Do you have an activity program?_______________________________________________________________ | ||
| Do you have an Activities Director?_______________________________________________________________ | ||
| Is the family encouraged to participate in the activities?_______________________________________________ | ||
| Are the activities posted?______________________________________________________________ | ||
| Is there a common area with a TV?______________________________________________________________ | ||
| Is there a beauty/barber shop on-site?____________________________________________________________ | ||
| PEOPLE: | ||
| Is there staff around?_______________________________________________________________ | ||
| Is the staff friendly and helpful?_______________________________________________________________ | ||
| Is the staff accessible to residents and their families?_______________________________________________ | ||
| Is there someone available 24 hours?______________________________________________________________ | ||
| FOOD/MEALS: | ||
| Do you provide help with eating and dietary needs?________________________________________________ | ||
| Are residents given a second helping if requested?______________________________________________ | ||
| Do you offer snacks?_______________________________________________ | ||
| Ask the current residents if they enjoy their meals.__________________________________________________ | ||
| How does the food look?__________________________________________________ | ||
| Is the dining area clean and well furnished?_________________________________________________ | ||
| ADDITIONALLY: | ||
| Emergency procedures?________________________________________________ | ||
| Staff response time?______________________________________________ | ||
| Evacuation procedures?_______________________________________________ | ||
| Is there a convenient location for family members to be a part of the resident’s care?______________________ | ||
| Do the residents have access to an emergency pull cord system?____________________________________ | ||
| Is there a controlled entry system?______________________________________________ | ||
| Does the facility look generally clean?______________________________________________ | ||
| Is it free of unpleasant odors?____________________________________________ | ||
| Do the current residents appear happy with their environment?_________________________________________ | ||
| ADDITIONAL OBSERVATIONS: | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||
| ____________________________________________________________________________________________ | ||